Contact Us

Thank you for visiting Peloo! Whether you have questions about our products, need assistance with an order, or just want to share feedback, we are here to help. We value your input and strive to provide exceptional customer service to ensure your experience with us is seamless and enjoyable.

Here at Peloo, we are committed to delivering the best possible shopping experience, and your satisfaction is our priority. Please don’t hesitate to reach out if you need support or have any inquiries about our products and services.

How to Get in Touch

There are several ways to contact us. Choose the most convenient method for you:

1. Email Us

For general inquiries, support, or feedback, feel free to email us directly at contact@peloo.shop. We strive to respond to all inquiries within 24 hours, Monday through Friday. Please be as detailed as possible in your email so we can assist you promptly and effectively.

2. Live Chat

For quicker assistance, you can use our Live Chat feature available on the bottom right of every page on the Site. Simply click on the chat bubble to initiate a conversation with one of our customer service representatives. Our team is available to assist you during our business hours.

3. Phone Support

If you prefer speaking to someone directly, you can reach our customer support team by phone at (Insert Phone Number). Our phone lines are open from (Insert Hours of Operation). Please note that wait times may vary depending on call volume.

Stay connected with us through our social media channels. You can follow us on:

Feel free to DM us on these platforms for quick inquiries, promotions, and updates.

Our Office Address

If you need to send us physical mail or return a product, you can reach us

Please be sure to include your order number and any relevant details in the package so we can process your request as quickly as possible.

Customer Support Hours

  • Monday to Friday: 9:00 AM – 6:00 PM
  • Saturday and Sunday: Closed (we do monitor emails and messages over the weekend and will respond as quickly as possible)

Frequently Asked Questions (FAQs)

Before reaching out, you may want to check our FAQs section, where we address common questions about orders, returns, shipping, and more. You might find the information you’re looking for right there, saving you time!

Some Popular FAQs:

  • How can I track my order?
  • What are your shipping rates?
  • How do I return an item?
  • Do you offer gift cards?

If you don’t find an answer to your question in the FAQ section, don’t hesitate to contact us. We’re here to help!

Why Choose Peloo?

At Peloo, customer satisfaction is at the core of everything we do. We offer a wide range of high-quality products and aim to provide a seamless online shopping experience. Whether you’re shopping for the latest fashion trends, innovative gadgets, or lifestyle products, we are committed to delivering the best.

If you’re ever in doubt about a product or need personalized recommendations, feel free to reach out. We’re more than happy to assist and guide you in choosing the right items.

We Value Your Feedback

Your opinion matters to us. If you have any suggestions, comments, or concerns about how we can improve our products or services, please let us know. Your feedback helps us grow and serve you better.

Contact Details: